Responsible Gaming at bt8 — Play Smart, Stay in Control

bt8 takes its obligation to prevent underage gambling with the utmost seriousness. Every player who registers a bt8 account in Bangladesh must confirm at the point of registration that they are aged 18 or older. This confirmation is not merely a checkbox — bt8 actively verifies player ages through our Know Your Customer (KYC) process, which requires documentary proof of identity and age from all players before withdrawals are processed and, in many cases, before full platform access is granted.

Accepted age verification documents at bt8 include a Bangladeshi National Identity Card (NID), a valid Bangladeshi passport, or a driver's licence bearing a photograph and date of birth. Documents must be current and clearly legible. bt8 reserves the right to request age verification from any player at any time, including during an ongoing session.

Consequences of underage registration: If bt8 discovers or has reasonable grounds to suspect that a registered player is under the age of 18, we will immediately suspend the account, freeze all balances, conduct a full age verification review, and — upon confirmation of underage status — permanently close the account, return any net deposits (minus amounts already wagered, where permissible), void all outstanding winnings, and delete all personal data associated with the underage individual in accordance with applicable law.

Guidance for parents and guardians in Bangladesh: If you believe a minor in your household may have accessed bt8 without your knowledge, please contact us immediately at [email protected]. We treat all such reports as a high priority and will investigate and resolve the matter promptly. We also recommend using parental control software to restrict access to gambling websites on shared or family devices.

bt8 does not direct any marketing, promotional content, or advertising material toward individuals under the age of 18. All bt8 promotional campaigns — including those tied to BPL cricket, T20 World Cup events, Eid seasonal promotions, and Pohela Boishakh offers — are directed exclusively at verified adult audiences.

One of the most effective ways to keep gambling enjoyable and under control is to set firm financial boundaries before you start playing. bt8 provides every player with a suite of financial control tools that allow you to cap how much money you deposit or wager over a given period — putting you firmly in the driver's seat of your own gambling budget.

Deposit Limits: bt8 allows you to set a maximum deposit amount on a daily, weekly, or monthly basis, denominated in Bangladeshi Taka (BDT). For example, you might choose to limit yourself to ৳2,000 per week or ৳5,000 per month. Once your chosen deposit limit is reached, bt8 will decline any further deposit attempts using bKash, Nagad, Rocket, Upay, or any other payment method until the limit period resets.

Wagering Limits: In addition to deposit limits, bt8 players can set a maximum total wagering amount per day, week, or month. This applies across all games — sports betting including BPL and IPL cricket markets, slots, live casino tables, and all other bt8 game categories.

Loss Limits: You can also set a maximum loss threshold per period. If your net losses reach the limit you have set, bt8 will prevent you from placing further bets until the limit period resets, even if you still have funds in your account.

How limit changes work: Reducing any of your financial limits takes effect immediately upon confirmation — the lower limit applies to your very next deposit or wager. Increasing a limit or removing a limit entirely requires a mandatory 24-hour waiting period before the change takes effect. This cooling-off period is a deliberate safeguard designed to prevent impulsive decisions made in the heat of a losing session.

Setting your limits: All financial limits can be managed from the Responsible Gaming section of your bt8 account settings. You can also contact our support team at [email protected] to set or adjust limits on your behalf. bt8 recommends that all players set at least a monthly deposit limit when they first register, before making their first bKash or Nagad deposit.

Problem gambling — sometimes called gambling disorder — is a recognised condition that can affect anyone, regardless of income, education, or background. It is characterised by a persistent inability to control gambling behaviour despite negative consequences to one's finances, relationships, mental health, or daily functioning.

Recognising the warning signs early is the most important step toward getting things back under control. bt8 lists the following common indicators that gambling may have become a problem:

If you recognise any of the above signs in yourself — or if someone close to you has expressed concern about your gambling — please do not dismiss it. These are not signs of weakness; they are signals that your relationship with gambling needs attention. bt8's responsible gaming support team is ready to help you take the next step, whatever that looks like for you.

If you feel that gambling is negatively affecting your life, your finances, or your relationships, please know that help is available and that reaching out is always the right decision. bt8 is committed to connecting players in Bangladesh with the support they need, whether that is through our own responsible gaming team or through independent professional organisations.

bt8's in-house responsible gaming support team can assist you with activating any of the tools described on this page — deposit limits, session limits, cool-off periods, or self-exclusion — quickly and without judgement. We can also provide your full account activity history to help you gain a clear picture of your gambling patterns. All communications are treated with strict confidentiality.

In addition to bt8's internal support, we encourage players who are experiencing difficulties to consider speaking with mental health professionals or counsellors who specialise in behavioural addiction. Talking to someone outside your immediate social circle — someone trained and neutral — can make a significant difference in understanding and addressing problematic gambling behaviour.

For players in Bangladesh, mental health support and counselling services are available through government health centres, the National Mental Health Institute (NIMH) in Dhaka, and various private counselling services operating across major cities including Chittagong, Sylhet, Rajshahi, and Khulna. We recommend speaking with a qualified healthcare provider who can assess your situation and recommend appropriate next steps.

Remember: seeking help for a gambling problem is not a sign of failure. It is a sign of self-awareness and strength. The sooner you address it, the easier the path to recovery becomes.