bt8 Privacy Policy — How We Protect Your Data
At bt8, your personal data is treated with the highest level of care. This Privacy Policy explains exactly what information we collect from players in Bangladesh, why we collect it, how it is used, and the rights you hold over your own data. We are committed to full transparency in every aspect of data handling.
Data We Collect
bt8 collects personal data from players in Bangladesh in order to operate a safe, compliant, and enjoyable gaming and betting platform. We collect only the information that is genuinely necessary to fulfil that purpose. The categories of data we collect are described in detail below.
Registration Data: When you create a bt8 account, we collect your full legal name, date of birth, gender, residential address (including city — whether Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or elsewhere in Bangladesh), a valid email address, and a Bangladeshi mobile number. This information is required to create and verify your account and to comply with our Know Your Customer (KYC) obligations.
Identity Verification Data: To comply with age verification and anti-fraud requirements, bt8 may request copies of government-issued identification documents. Accepted documents include a Bangladeshi National Identity Card (NID), a valid Bangladeshi passport, or a driver's licence bearing a photograph. We may also request a proof of address document such as a utility bill or bank statement issued within the past 90 days.
Financial Data: When you make a deposit or request a withdrawal, bt8 records transaction details including the payment method used (such as bKash, Nagad, Rocket, Upay, Visa, Mastercard, or bank transfer via Dutch-Bangla Bank, BRAC Bank, City Bank, or others), transaction amounts in Bangladeshi Taka (BDT), and transaction timestamps. bt8 does not store full card numbers or mobile wallet PINs — payment processing is handled by our certified payment partners.
Gameplay and Betting Data: bt8 records your gameplay activity including game sessions, bet amounts, wager outcomes, bonus utilisation, and sports betting history. This data is used to provide you with your account history, to detect irregular betting patterns, and to improve the platform's game and market offerings for players across Bangladesh.
Device and Technical Data: When you access bt8, we automatically collect certain technical information including your IP address, device type and operating system, browser type and version, time zone (Bangladesh Standard Time, UTC+6), referring URL, and session timestamps. This data is used for fraud detection, security monitoring, and platform performance optimisation.
Communications Data: If you contact the bt8 support team via email at [email protected] or through any in-platform messaging system, we retain a record of that correspondence. This allows us to track the history of your support queries and ensure consistent service quality.
| Data Category | Examples | Purpose | Retention Period |
|---|---|---|---|
| Registration Data | Name, DOB, email, mobile, address | Account creation, KYC, communications | Duration of account + 5 years |
| Identity Documents | NID, passport, driver's licence | Age & identity verification | Duration of account + 5 years |
| Financial Data | Transaction amounts, payment methods | Payments processing, AML compliance | 7 years (regulatory requirement) |
| Gameplay Data | Bets, game sessions, outcomes | Account history, fraud detection | Duration of account + 3 years |
| Technical Data | IP address, device info, browser | Security, fraud prevention, analytics | 13 months rolling |
| Communications Data | Support emails, chat transcripts | Support quality, dispute resolution | 3 years from last interaction |
How We Use Your Data
bt8 uses the personal data we collect exclusively for legitimate, defined purposes directly related to the operation of the bt8 platform and the delivery of our services to players in Bangladesh. We do not use your data for any purpose that is incompatible with the purposes stated at the time of collection.
Account Management: Your registration data is used to create and maintain your bt8 account, authenticate your identity at login, and communicate with you regarding account status, security alerts, and transaction confirmations. Your mobile number may be used to send one-time passwords (OTPs) for two-factor authentication.
Payment Processing: Financial data is used to process your deposits via bKash, Nagad, Rocket, Upay, and bank transfers, and to fulfil your withdrawal requests to your verified payment method. bt8 uses this data to match incoming payments to the correct account and to investigate any disputed transactions.
Regulatory Compliance: bt8 is required by law to verify player identities, monitor transactions for signs of money laundering, and retain certain records for defined periods. Your data supports our compliance with these obligations. Where required by law or a valid legal process, bt8 may disclose player data to relevant authorities.
Fraud Prevention and Security: Technical data including IP addresses, device identifiers, and session patterns is analysed by bt8's security systems to detect suspicious activity such as account takeover attempts, bonus abuse, multiple account registrations, and unusual wagering patterns. This analysis protects both bt8 and its honest players.
Platform Improvement: Anonymised and aggregated gameplay and technical data is used by bt8 to understand how players use the platform, which games and markets are most popular, and where user experience improvements can be made. This analysis does not identify individual players.
Personalised Experience: With your consent, bt8 may use your gameplay history and preferences to personalise the games, promotions, and content displayed to you on the bt8 platform. You may opt out of personalised recommendations at any time via your account settings.
Marketing Communications: If you have opted in to receive marketing communications from bt8, we may use your email address and mobile number to send you information about promotions, bonuses, seasonal offers (including those tied to the BPL, IPL, T20 World Cup, Eid, and Pohela Boishakh), and new game launches. You may withdraw your consent to marketing communications at any time by contacting [email protected] or by using the unsubscribe link in any marketing email.
Data Sharing & Third Parties
bt8 does not sell your personal data to any third party under any circumstances. We share player data only in the limited, defined circumstances described below, and only with parties who are contractually obligated to handle it in accordance with appropriate data protection standards.
Payment Service Providers: To process your deposits and withdrawals, bt8 shares necessary transaction data with our certified payment partners including the operators of bKash, Nagad, Rocket, and Upay mobile wallet services, and with our banking partners. These providers receive only the data necessary to execute the specific transaction and are prohibited from using it for any other purpose.
Game Content Providers: bt8's games are powered by third-party software providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, among others. These providers may receive anonymised session data to support game delivery, RNG certification, and technical maintenance. They do not receive your name, contact details, or financial information.
Identity Verification Services: bt8 may use third-party KYC and identity verification platforms to assist with the validation of player identity documents. These services process document data solely for verification purposes and are bound by strict data handling obligations.
Fraud Prevention and Security Partners: bt8 works with specialist fraud detection and cybersecurity providers to protect the platform and its players. These partners may receive technical data such as IP addresses and device fingerprints to run fraud risk assessments. No personally identifiable information beyond what is strictly necessary is shared for this purpose.
Legal and Regulatory Authorities: bt8 may disclose player data to law enforcement agencies, financial intelligence units, or other regulatory bodies where required to do so by applicable law, a valid court order, or a legitimate regulatory request. bt8 will notify affected players of such disclosures where legally permitted to do so.
Corporate Transactions: In the event that bt8 undergoes a merger, acquisition, or sale of all or part of its assets, player data held by bt8 may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer and of any resulting changes to this Privacy Policy before the transfer takes effect.
Data Security & Retention
bt8 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, alteration, disclosure, or destruction.
Technical Security Measures:
- All data in transit between your browser or mobile device and bt8 servers is encrypted using TLS 1.2 or higher (256-bit SSL encryption).
- Player passwords are stored in hashed form using industry-standard cryptographic hashing algorithms. bt8 staff cannot read your password in plain text.
- bt8 servers are protected by firewalls, intrusion detection systems, and continuous security monitoring.
- Access to production databases containing player data is restricted to a small number of authorised technical personnel and is logged for audit purposes.
- bt8 conducts regular security assessments and vulnerability scans to identify and remediate potential weaknesses in the platform.
Organisational Security Measures:
- All bt8 staff who handle personal data undergo data protection training and are bound by confidentiality obligations.
- Access to player data within bt8 is governed by a role-based access control policy — employees can only access the data they need to perform their specific job function.
- bt8 maintains an incident response plan for data security events. In the event of a data breach that poses a risk to player rights, affected players will be notified promptly.
Data Retention: bt8 retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The specific retention periods for each data category are set out in the table in Section 1 of this Privacy Policy. When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to an individual player.
Account Closure and Data: When you close your bt8 account, your active account data will be deactivated. However, certain data — particularly financial transaction records and KYC documentation — will be retained for the periods specified in the retention table to comply with anti-money laundering and financial record-keeping regulations. You will be notified of this at the time you request account closure.
Your Rights & Data Choices
bt8 respects your rights over your personal data. As a bt8 player, you are entitled to exercise the following rights in relation to the personal data that bt8 holds about you. To exercise any of these rights, please contact us at [email protected] from the email address registered to your bt8 account.
Right of Access: You have the right to request a copy of the personal data that bt8 holds about you. Upon receiving a verified request, bt8 will provide you with a summary of your data in a commonly used format within five business days.
Right to Rectification: If any of the personal data bt8 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update basic account information such as your email address and mobile number directly through your account dashboard. For corrections to identity documents or date of birth, please contact our support team.
Right to Erasure: You may request that bt8 delete your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose it was collected, or where you withdraw your consent and there is no other lawful basis for processing. Please note that some data cannot be deleted where retention is required by law (such as financial transaction records).
Right to Restriction of Processing: In certain circumstances, you may request that bt8 restrict the processing of your data — for example, while the accuracy of data you have contested is being verified.
Right to Data Portability: Where bt8 processes your data on the basis of consent or contract, and the processing is carried out by automated means, you have the right to receive your data in a structured, machine-readable format and to request that it be transmitted directly to another service provider where technically feasible.
Right to Object: You have the right to object to bt8's processing of your personal data for direct marketing purposes at any time. You may also object to processing carried out on the basis of bt8's legitimate interests, though bt8 may be entitled to continue processing if it can demonstrate compelling legitimate grounds that override your interests.
Withdrawal of Consent: Where bt8 processes your data on the basis of your consent (for example, for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. To withdraw consent, contact [email protected] or use the unsubscribe link in any marketing communication.
Minors & Age Verification
bt8 takes its obligation to prevent underage gambling seriously. All players are required to confirm at registration that they are aged 18 or above. bt8 reserves the right to request documentary age verification from any player at any time. Accepted documents include a Bangladeshi National Identity Card, a valid passport, or a driver's licence bearing a photograph and date of birth.
If bt8 discovers or has reasonable grounds to suspect that a player is under the age of 18, bt8 will immediately suspend that player's account, conduct an age verification review, and — if the player is confirmed to be underage — permanently close the account, return any deposits minus amounts already wagered, void any winnings, and securely delete all personal data collected from that individual in accordance with applicable law.
Parents and guardians who believe that a minor in their care may have registered a bt8 account without authorisation are urged to contact bt8 immediately at [email protected]. bt8 will treat all such reports as a priority and will act promptly to verify and resolve the matter. bt8 also recommends that parents and guardians use parental control software to prevent minors from accessing gambling websites.
bt8 does not direct any marketing, promotional, or advertising communications toward individuals under the age of 18. Our marketing channels and any promotional content associated with the bt8 platform are intended exclusively for adults.
Policy Updates & Contact
bt8 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the features and services offered on the bt8 platform. The most current version of this Privacy Policy will always be available at bt8.today/privacy-policy.
Notification of Material Changes: Where bt8 makes a material change to this Privacy Policy — meaning a change that significantly affects how we collect, use, or share your personal data — we will notify registered players by email to their registered address at least 14 days before the change takes effect. For minor or clarificatory changes, bt8 will update the policy and revise the effective date shown at the top of this page without separate notification.
Continued Use as Acceptance: Your continued use of the bt8 platform following the effective date of any Privacy Policy amendment constitutes your acknowledgement of the updated terms. If you do not agree with any updated terms, you should discontinue use of the bt8 platform and request account closure by contacting our support team.
Contact Us: If you have any questions, concerns, or complaints regarding this Privacy Policy, or if you wish to exercise any of your data rights as described in Section 6, please contact the bt8 data team at:
Email: [email protected]
Response time: Within 2 business days for acknowledgement; within 5 business days for substantive response.
Language of communication: English.
Operating hours: Monday to Saturday, 09:00 – 22:00 Bangladesh Standard Time (BST, UTC+6).
bt8 is committed to resolving all privacy-related concerns fairly and promptly. If you submit a complaint and are not satisfied with the response you receive, you retain the right to escalate the matter through any applicable legal or regulatory channels available to you under Bangladeshi law.
This Privacy Policy was last updated and is effective as of 1 January 2026. It supersedes all previous versions of the bt8 Privacy Policy.
Your Data Is Safe — Now Play With Confidence
Now that you understand how bt8 protects your personal data, log in and enjoy live cricket betting, thousands of slots, and instant bKash deposits — all on a platform built for Bangladesh. 18+ only. Play responsibly.